Shipping Policy
At Greens Club, we’re dedicated to providing a seamless, reliable, and discreet delivery experience for all our customers. Please review our shipping policy to understand where we ship, estimated delivery times, and other important details.
Where We Ship
We proudly ship to most locations across the United States, always adhering to federal and state regulations. While hemp-derived products are federally legal under the 2018 Farm Bill, certain cannabinoids may have restrictions depending on the state. To ensure compliance, each product page includes a shipping map highlighting where items can or cannot be shipped.
We currently do not ship THCA products to states where they are restricted or illegal, including:
- Florida
- Hawaii
- Idaho
- Minnesota
- Oregon
- Rhode Island
- Utah
- Vermont
Shipping Times
- Standard Shipping: 3-5 business days for most orders.
- Free Shipping: Orders over $99 qualify for free standard shipping.
- Orders Under $99: A flat $9.99 shipping fee applies.
Subscription Orders
All subscription orders ship for free, no matter the order value.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. You can also find this information in your account under order history. Use the tracking number to monitor your shipment directly on the carrier’s website (UPS, USPS, or FedEx).
If the tracking indicates your package was delivered but you haven’t received it:
- Contact the shipping carrier or your local post office for assistance.
- File a "research of delivery" claim with the carrier to locate your package.
- Occasionally, tracking updates or deliveries may be delayed—please allow additional time.
Shipping Costs
- Orders Over $99: Free standard shipping.
- Orders Under $99: $9.99 shipping fee.
Changing Your Shipping Address
Need to update your shipping address? Contact us at support@greensclub.com or use the live chat on our website before your order ships.
Processing & Delivery Times
Orders are typically processed and shipped within 24-48 hours, excluding weekends and holidays. Delivery times depend on the shipping method selected and your destination.
Safe & Discreet Shipping
We prioritize your privacy and safety by securely and discreetly packaging all shipments.
Need Assistance?
We’re here to help! If you have any questions or concerns about your order, feel free to reach out:
- Email: support@greensclub.co
- Live Chat: Click the chat icon at the bottom right of your screen.
Thank you for choosing Greens Club! We’re committed to ensuring your order arrives quickly, safely, and hassle-free.